FAQ

Face, hair and body care are in stock. The products page shows the current range and what is left. We ship from Sarajevo with cash on delivery, and you can also collect from our shop in the SCC.

We ship within Bosnia and Herzegovina, cash on delivery. Delivery is 7 KM, and free from 59 KM, as set out in our delivery terms. Ordering from abroad for someone in BiH? Use their address in Bosnia. For delivery to you outside the country we keep a waitlist, and we open the countries we hear from most first.

You pay the courier in cash when the parcel reaches you. Delivery is 7 KM, and free from 59 KM. You can also collect in person at our shop in Sarajevo, on the third floor of the SCC.

Skin tends to tell you quickly whether a routine suits it: less tightness after washing, a softer feel, and fewer steps to keep up with.

AMAAN face cleanser, IHLA shampoo, LHRIR conditioner, ANU body milk, ANNAY serum and SANOUJ oil are sulfate-free. ALJIG body wash uses sodium laureth sulfate as its main surfactant, and TAFUKT body polish uses sulfonate surfactants. Every full ingredient list is in the INCI list by product.

IHLA, LHRIR, ANU, ANNAY and SANOUJ are silicone-free. There is another angle on composition on the halal cosmetics page.

Skin can react differently during pregnancy, nursing, childhood, or treatment. Review the ingredients with a doctor or pharmacist if unsure.

Eczema, dermatitis and acne are medical conditions. Follow your doctor's treatment and advice for them. AZOURANE cosmetics can be part of a simpler routine once your doctor approves.

Write to us through the contact page, on WhatsApp or Viber, or come into the shop in Sarajevo. We will tell you which product suits your skin and your routine.